Christmas returns policy:
We will be closed from Friday 22nd December until Tuesday 2nd January. Any orders placed over this period will be shipped when we return. Any refunds or exchanges requested on or after 1st December will be subject to our extended 30 day return policy.
If you need to return your item, please use the returns label provided on the returns form or contact us at email@example.com if you need a new one.
Please note, swimwear can only be returned if the hygiene stickers are fully in tact and have not been previously removed.
To avoid any risk of your swimwear return being rejected, do not remove the hygiene sticker until you are absolutely sure you wish to keep the item.
Items must be sent back to us within 14 days of receipt. Please note only non-sale items can be returned or processed for an exchange.
You have 14 days from the date that you tell us you are returning goods for the goods to be shipped back to us.
We must receive a proof of purchase within your return or exchange goods in order to process your return.
Sale items do not qualify for our standard refund policy or exchange policy.
Hair accessories, hats, earrings cannot be returned or exchanged.
Bodysuits and swimwear can be returned and exchanged, only if they are received back to us with the hygiene stickers in perfect condition.
We can only accept returns from the person that purchased the item.HOW TO RETURN YOUR ITEMS
|Check that your items qualify for returns. They must be unworn and unwashed.
Items must be returned to us in the condition you received them, with all tags attached. As our items are hand made to order, this will be a brand new condition, which is how we expect to receive them back to us. They must not be damaged, stained, torn, snagged or marked in any way; including cosmetic marks from make up, fake tan or other products.
Fill in the Returns & Exchanges form provided to you within your parcel.
If you do not have a Returns and Exchanges form you can print one here.
The following information should be visible on the form:
Make sure you are clear in writing down the item(s) you wish to return or exchange stating the size, colour and style of the returned and desired exchange item if relevant. Please also write down the reason for your return.
Place the items in a small mailing bag or padded envelope instead of the original box. This will significantly reduce your postage costs upon returning the parcel to us. Do ensure the garments are well wrapped and protected as any damage caused during return shipment may cause your item to be refused.
You will need to cover the cost of the return postage. We recommend using a signed for delivery option and posting with your national postage service, such as Royal Mail, AusPost, USPS, Canada Post etc.
Ship the items back to us:
Boom Boom the Label
Please ensure that you keep your proof of postage receipt.
|Size to Order||Bust (inches)||Waist (inches)||Hips (inches)|
|XXS||28 - 30||23 - 25||32 - 34|
|XS||30 - 32||25 - 27||34 - 36|
|S||32 - 35||27 - 30||36 - 39|
|M||35 - 39||30 - 34||39 - 42|
|L||39 - 43||34 - 39||42 - 47|
|XL||43 - 49||39 - 45||47 - 53|
|Size to Order||Bust (CM)||Waist (CM)||Hips (CM)|
|XXS||71 - 76||58 - 63||81 - 86|
|XS||76 - 81||63 - 68||86 - 91|
|S||81 - 89||68 - 76||91 - 99|
|M||89 - 99||76 - 86||99 - 107|
|L||99 - 109||86 - 99||107 - 119|
|XL||109 - 124||99 - 114||119 - 135|